Excerpt from DY Presentation at
Babcock& Wilcox Leadership Conference
Charles Barkley is famous for many things one of which is this statement: “I’m not a role model…..Just because I dunk a basketball doesn’t mean I should raise your kids.”
Contrary to that view, leaders of organizations are definitely role models…..either good or bad.
If they do any of those things, they will detract from respect and therefore their ability to manage.
Here’s a great example of doing it right. Some years ago, a new leader joined a floundering national drugstore chain as CEO. He arrived at a time of extreme peril for a company that was rapidly spinning out of control and heading for what would ultimately become a historic bankruptcy that lasted four years. He recognized right away the need to set the tone for a demoralized workforce. He took several very visible steps including these.
These steps spoke volumes about this leader as a person and his expectations of others. He understood he was a role model.
Here, as presented in Trust is the Tiebreaker are the results. Employees were surveyed and more than 80 percent said they were well informed during the Chapter 11 case, with two-thirds rating morale as good or better. A national research firm surveyed media and the company was rated #1 in it industry for accessibility, credibility and candor.
The lesson learned? Be what you want others in your organization to be.